Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase from Savage Joe Fitness. If you're not satisfied with your order, you may request a return within 30 days of delivery.

Eligibility for Returns

To be eligible for a return, the item must be unused and in the same condition in which you received it, with all original accessories and packaging when reasonably available.

Items that have been used, damaged through misuse, or are missing essential components may not be eligible for a refund.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at our customer support email. Please include your order number and clear photos of the item and packaging so we can determine the appropriate resolution.

For items that arrive damaged, defective, or incorrect, Savage Joe Fitness will provide an appropriate resolution, which may include a replacement or refund.

How to Request a Return

Before sending anything back, contact us at our customer support email with your order number and the reason for the return. We will provide return instructions if your request is approved.

Please do not send products to an address provided elsewhere on our website or to the shipping origin shown on your package unless we specifically instruct you to do so.

Return Shipping

For returns due to a change of mind or other reasons unrelated to a defective, damaged, or incorrect item, the customer is responsible for return shipping costs.

For items that arrive damaged, defective, or incorrect, contact us before returning the item so that we can provide instructions.

Refunds

Once your approved return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method.

The time it takes for the refunded amount to appear in your account may vary depending on your payment provider or financial institution.

Original shipping charges, if any, are generally non-refundable unless the return is the result of an error on our part or an item arriving damaged or defective.

Order Cancellations

If you need to cancel an order, contact us as soon as possible after placing the order. We will attempt to cancel the order before it enters fulfillment. Once an order has been processed or shipped, it may no longer be possible to cancel it and the return process may apply.

Contact Us

For questions about returns or refunds, please contact Savage Joe Fitness using the contact information provided on our website.